jilimin Privacy Policy

1. Who We Are

This Privacy Policy is issued by jilimin ("jilimin," "we," "us," or "our"), the operator of the online gaming platform accessible at jilimin.net. jilimin acts as the Personal Information Controller in respect of the personal data it collects from players, visitors, and prospective registrants in the Philippines, as defined under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data collected through jilimin.net, including its desktop interface, mobile browser experience, and any related communications channels such as live chat, email, and SMS notifications. By using jilimin's platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

jilimin collects the following categories of personal data from registered players and platform visitors:

2.1 Identity & Contact Data

• Full legal name (as it appears on a government-issued Philippine ID)
• Date of birth and proof of age (for 21+ verification)
• Philippine mobile number (used as the primary account identifier)
• Email address (where provided for communication preferences)
• Home address or billing address in the Philippines

2.2 Identity Verification (KYC) Documents

• Government-issued photo ID: Philippine passport, SSS ID, UMID, PhilHealth ID, Voter's ID, driver's licence, or Senior Citizen ID
• Proof of address: utility bill, bank statement, or official government correspondence dated within the last three months, showing your name and Philippine address
• Selfie or liveness check images, where required to confirm document authenticity

2.3 Financial Data

• GCash or Maya mobile wallet account number (masked)
• Bank account details used for deposit or withdrawal (BPI, BDO, UnionBank — masked to last four digits)
• Transaction history: deposit amounts, withdrawal amounts, timestamps, and payment method used
• Cryptocurrency wallet address (where USDT TRC20 is used)

2.4 Technical & Usage Data

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser version
• Session timestamps, page visits, and in-game activity logs
• Cookies and similar tracking technologies (see Section 5)

2.5 Communication Data

• Live chat transcripts and support ticket records
• Responses to SMS or email communications sent by jilimin
• Feedback, survey responses, and complaints submitted by you

3. How We Collect Your Data

jilimin collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically via cookies, server logs, and analytics tools as you interact with jilimin.net.
• Third-party sources: Identity verification data from licensed KYC service providers; fraud-risk signals from payment processors such as GCash and Maya; and geolocation data from IP resolution services used to confirm Philippine residency.

4. Purposes & Legal Basis for Processing

The table below summarises the primary purposes for which jilimin processes your personal data, together with the applicable legal basis under the Data Privacy Act of 2012:

5. Cookies & Tracking Technologies

jilimin uses cookies and similar technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how players interact with the site. The types of cookies used include:

• Strictly necessary cookies: Required for the platform to operate. These cannot be disabled without affecting core functionality such as login sessions and security tokens.
• Functional cookies: Remember your language preferences, display settings, and responsible gaming limit configurations between sessions.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate jilimin.net to help us improve the user experience. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect fraudulent activity, bot traffic, and suspicious login attempts.

jilimin does not use third-party advertising or behavioural profiling cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent jilimin from functioning correctly.

6. Sharing Your Personal Data

jilimin does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, solely to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven CLiQQ, and USDT TRC20 infrastructure providers, solely to process your deposit and withdrawal transactions.
• KYC and identity verification providers: Licensed third-party identity verification services used to validate government-issued IDs and address documents submitted during account verification.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC), where disclosure is required by law, court order, or regulatory directive.
• Game content providers: Licensed third-party game studios whose products are integrated into jilimin.net. These providers receive only the minimum data required to operate their game software (such as session tokens). They do not receive your full identity or financial records.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance vendors operating under strict data processing agreements that bind them to the same data protection standards required of jilimin itself.

All third parties with whom jilimin shares personal data are required to implement appropriate technical and organisational measures to protect that data, and are prohibited from using it for any purpose other than the specific service they provide to jilimin.

7. International Data Transfers

Some of jilimin's technology partners and service providers operate servers located outside the Philippines. Where personal data is transferred to a jurisdiction that the National Privacy Commission has not deemed to provide an adequate level of data protection, jilimin implements appropriate safeguards — including contractual data protection clauses — to ensure your data remains protected to the standards required under RA 10173.

By using jilimin's platform, you acknowledge that your data may be processed in jurisdictions outside the Philippines, subject to the safeguards described above.

8. Data Retention

jilimin retains your personal data for the following periods, after which data is securely deleted, destroyed, or anonymised:

• Account and identity data: Retained for the duration of your active jilimin account, plus a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the AMLA and its implementing rules.
• KYC documents: Retained for the duration of account activity plus five (5) years, or longer if required by an ongoing regulatory investigation.
• Customer support communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and service quality assurance purposes.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year for audit purposes.
• Anonymised analytics data: May be retained indefinitely as it can no longer be linked to an identifiable individual.

9. Your Data Rights

Under the Data Privacy Act of 2012, every jilimin player whose data we process has the following rights. You may exercise any of these rights by contacting our Data Protection Officer (see Section 15):

jilimin will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or high in volume, we may extend this period by a further thirty (30) days with prior notice to you.

10. Data Security

jilimin implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jilimin's servers.
• AES-256 encryption for sensitive data at rest, including KYC documents and financial records.
• Role-based access controls ensuring that only authorised jilimin personnel can access personal data, and only to the extent required for their specific duties.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity firms.
• Multi-factor authentication (MFA) for all internal systems that store or process personal data.
• Comprehensive employee data protection training conducted on a regular basis.
• A documented incident response and breach notification procedure aligned with NPC Circular 16-03.

While jilimin takes every reasonable precaution to protect your data, no online system can guarantee absolute security. You are encouraged to use a strong, unique password for your jilimin account and to notify our support team immediately if you suspect any unauthorised access.

11. Children's Privacy

jilimin's platform is strictly intended for adults aged 21 years and older, in compliance with PAGCOR regulations governing online gambling in the Philippines. jilimin does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage person, we will immediately suspend the relevant account, delete the associated data, and report the matter to PAGCOR as required.

If you believe that a minor has registered an account on jilimin, please contact our support team immediately via live chat so that we can investigate and take appropriate action without delay.

12. Marketing Communications

jilimin will only send you promotional communications — including bonus offers, new game announcements, and seasonal promotions — if you have expressly opted in to receive such communications during registration or at a later point through your account settings.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your jilimin account dashboard.
• Contacting jilimin's support team via 24/7 live chat and requesting removal from marketing lists.
• Sending an email to [email protected] with the subject line "Unsubscribe."

Please note that withdrawal of marketing consent does not affect transactional communications such as deposit confirmations, withdrawal updates, account security alerts, and regulatory notices — these will continue to be sent as they are necessary for the operation of your jilimin account.

13. Third-Party Links

jilimin.net may contain links to third-party websites, including those of our game content providers, in contexts such as game loading pages. jilimin is not responsible for the privacy practices of any third-party website. Once you navigate away from jilimin.net to an external site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

jilimin may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine regulations, or operational requirements. Where changes are material — for example, changes to the categories of data we collect, the purposes for which it is used, or the rights available to you — jilimin will notify registered players via SMS or in-platform notification at least seven (7) days before the updated Policy takes effect.

The effective date at the top of this document reflects the date of the most recent revision. Continued use of jilimin following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. The most current version of this Privacy Policy is always available at jilimin.net/privacy-policy.

15. Contact & Data Protection Officer

For all data privacy enquiries, rights requests, or complaints related to jilimin's handling of your personal data, please contact our designated Data Protection Officer (DPO):

• Live Chat: Available 24/7 on all jilimin pages — the fastest channel for urgent data concerns.
• Email: [email protected] — please use the subject line "Data Privacy Request" for all RA 10173-related enquiries.

If you are not satisfied with jilimin's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.